Logitech H570e Review: A Reliable Wired Headset for Business Calls

The Logitech H570e is a wired USB headset built for business phone calls, not a wireless device. It shows up in our wireless headset roundup because plenty of buyers searching for a business headset also want a dependable wired option. This review breaks down who the H570e fits, what it does well, and where it falls short.

Logitech positions the H570e around call clarity and all-day comfort rather than music or gaming. It lists Skype certification and compatibility with Cisco and Microsoft Lync systems, which matters for offices standardized on those platforms. Read on to see if this wired mono headset is the right fit for your team.

Overview: Who the Logitech H570e Fits

The Logitech H570e is a wired USB headset, not a wireless one, despite showing up in a wireless headset lineup. It plugs into a computer's USB port and skips batteries and pairing screens entirely. This makes it a strong pick for anyone who wants dependable audio without worrying about charge levels.

It's a mono headset, so sound comes through a single ear rather than both. That design suits people who need to stay aware of their surroundings during calls, like reception desks or open offices. Logitech built it around business communication tools, listing it as Skype certified and compatible with Cisco and Microsoft Lync deployments.

This headset targets shared work environments over personal audio quality. Reception desks, call centers, and open-plan offices often prefer mono headsets like this one. Keeping one ear open helps staff hear coworkers, phones, or visitors while still handling a call.

It also suits IT departments managing many desks at once. A wired USB connection removes concerns about battery charge cycles or Bluetooth pairing conflicts. That simplicity can matter more than premium audio for a company outfitting dozens of workstations.

Remote and hybrid workers who want a no-fuss desk setup can also benefit. Plugging in a single USB headset avoids the app-based pairing steps some Bluetooth headsets require. For anyone who values consistency over the latest wireless feature, the H570e keeps things simple.

• Front-desk and shared-office phone stations
• Remote workers who want zero pairing hassle
• Teams already running Skype, Cisco, or Microsoft Lync

Call Quality, Comfort, and All-Day Wear

The H570e centers its design on clear calls and comfortable long shifts. Its microphone includes noise-cancelling to cut background sound during calls. In-line controls put volume, mute, and call answer/end within easy reach on the cable, so users don't have to touch a keyboard mid-call.

Logitech gave the headband metal reinforcement, which adds strength while keeping it flexible enough to fit different head sizes. The ear pads use leatherette material and are replaceable, which matters for a headset worn for hours every day. A flashing LED lights up on incoming calls, giving a visual cue in a noisy room.

The adjustable headband uses metal reinforcement inside its padding. That combination lets the band flex to fit different head shapes without losing its structure over time. A well-built headband matters most for headsets worn many hours a day, like in call centers.

Leatherette ear pads add a layer of comfort against the ear during long calls. Logitech designed these pads to be removable and replaceable, which extends the life of the headset overall. That's a practical detail for any business trying to get more years out of its office gear.

The mute button sits right on the in-line control module, along with volume and call answer/end buttons. Having these controls on the cord itself means users don't need to touch a computer screen mid-call. For fast-paced environments like reception desks, that quick access can prevent awkward silences.

The Real Standout: Built-In UC Certification

The Logitech H570e's biggest advantage is its certification for business call platforms. It's Skype certified and works with Cisco and Microsoft Lync setups, according to Logitech's own listing. That kind of certification means IT teams can deploy it across an office without guessing whether it will work with their existing phone system.

Many budget wired headsets skip this step and leave compatibility up to chance. The H570e's inline mute button and LED indicator are also built with call-center and reception workflows in mind. That combination of platform certification and physical controls is what separates it from generic USB headsets.

Skype certification is a real distinction, not just marketing language. Microsoft runs a certification program that tests hardware against its own call quality standards before approving it. A headset carrying that certification has been checked against a defined bar, rather than just claiming compatibility.

Cisco compatibility works the same way for offices running Cisco's call and video systems. IT buyers often look for named compatibility with Cisco or Microsoft Lync specifically, since these platforms are common in mid-size and larger offices. The H570e's listing calls out both, along with Skype certification.

That certification story is the main reason to pick this headset over an uncertified wired option. It reduces the risk of static, dropped audio, or driver issues during business calls. For an office standardizing on one of these platforms, that reduced risk can matter more than any other feature.

Downsides to Consider Before You Buy

The biggest limitation is right in the name: this is a wired, mono headset, not a wireless or stereo one. Anyone who wants to walk around the office during calls, or who wants full stereo sound for music and video, should look elsewhere. The USB cord also means one more cable to manage at a desk.

Because it's mono, only one ear gets audio, which some users find gets tiring over very long calls. The design leans utilitarian rather than stylish, built for function over looks. Buyers should also confirm their device has a free USB port, since the H570e connects that way.

There's no wireless option here at all, not even a version with a dongle. Anyone comparing this page's roundup of wireless headsets should know the H570e is the wired exception on the list. It's included because plenty of buyers still want a certified wired option alongside wireless picks.

Mono audio also isn't for everyone. People used to stereo headphones or earbuds may find single-ear sound feels thin at first. It takes some adjustment, especially for anyone coming from a consumer stereo headset.

Finally, this is a headset built for function, not fashion. It won't turn heads with a sleek design, and it's clearly meant for office use rather than travel or leisure listening. Buyers wanting a stylish everyday headphone should look at other categories entirely.

Logitech H570e vs. the Other Headsets on This List

The H570e sits among several wired and wireless options in this roundup, and each one serves a different need. The Logitech H390 and Logitech H391 are also wired, stereo alternatives from the same brand, with the H391 using USB-C instead of USB-A. Buyers who want true stereo sound in a similar wired, no-hassle format may prefer either one over the mono H570e.

For teams that want to cut the cord entirely, the Logitech Zone 300 offers Bluetooth wireless connection with a noise-cancelling mic. Gamers or anyone wanting multi-device wireless flexibility might look instead at the SteelSeries Arctis Nova 5 or Nova 5X, which target gaming setups rather than office calls. The JIAMQISHI USB headset is a simpler wired, on-ear option worth a look for buyers prioritizing simplicity above all else.

The JIAMQISHI USB headset is another wired pick on this list, aimed at similar home-office and online-class use. It's a simpler design without the same UC platform certifications as the H570e. Buyers comparing the two should weigh certified compatibility against a lower-frills wired option.

The SteelSeries Arctis Nova 5X follows the same gaming-first approach as the Nova 5, but adds console-specific compatibility for Xbox alongside PC, PlayStation, and Switch. Neither Nova model is built with business call certification in mind. They make more sense for a team that also games than for a pure calling setup.

Ultimately, the right pick depends on what a team values most. Teams standardized on Skype, Cisco, or Lync gain the most from the H570e's certification. Teams wanting to cut cords entirely, or wanting stereo sound, have several other options on this same list.

Alternatives worth comparing

If the Logitech H570e Wired Headset is not the right fit, these are the other wireless headsets ranking alongside it right now.

Logitech H390 Wired Headset for PC/Laptop, Stereo Headphones with Noise Cancelling Microphone, USB-A, in-Line Controls, Works with Chromebook - Black

#1 in Wireless Headsets

Pick the Logitech H390 if you want wired stereo sound instead of the H570e's mono setup.

Read the review →

Logitech H391 Wired Headset for PC/Laptop, Stereo Headphones with Noise Canceling Microphone, USB-C, in-Line Controls, Works with Chromebook - Graphite

#1 in Wireless Headsets

Choose the Logitech H391 if you need USB-C instead of USB-A, with stereo sound.

Read the review →

SteelSeries Arctis Nova 5 Wireless Multi-System Gaming Headset — Neodymium Magnetic Drivers — 100+ Audio Presets — 60 HR Battery — 2.4GHz or BT — ClearCast Gen2.X Mic — PC, PS5, PS4, Switch, Mobile

#2 in Wireless Headsets

Go with the SteelSeries Arctis Nova 5 if you need a wireless headset built for gaming and multi-device use.

Check price on Amazon →