Resolve

AI Support Agent

Invite-only early access

Customers get answers around the clock without a new hire

Resolve handles order status, refunds, bookings, and common questions at any hour. Hard cases go to your team with the full history attached.

  • Free to request
  • Layer3Labs readers get early access
  • Early-access pricing
Website chat · 11:40 PMResolve
Where is my order? It was supposed to arrive yesterday.
Order #4417 is out for delivery today. Here is the tracking link.
Thanks. Can I add a second item to it?
That order has shipped, so I started a new order for the second item.
Resolved without staff
Resolved · no ticket for your team

What Resolve does for you

The work of support staff, done for small businesses every day

Customers get answers instantly, 24/7, with no hold times.

Order status, refunds, bookings, and FAQs handled without a person.

Hard issues passed to your team with the full context.

Lower support costs without adding staff.

Happier customers who come back and buy again.

How it works

Up and running in three steps

1

Connect your inbox and chat

Link your website chat, support email, and text line to Resolve.

2

Load your answers

Add your FAQs, policies, and order or booking system so Resolve answers from your own information.

3

Customers answered at any hour

Resolve handles routine questions and sends hard cases to your team with the full history.

Built for your industry

Resolve comes tuned for

LegalHealthcareAccountingConstructionReal Estate

FAQ

Questions about Resolve

What does Resolve do?

Resolve answers customer questions by chat, email, and text at any hour, using your own policies and records. Anything Resolve cannot answer goes to your team with the full history.

How do invites to Resolve work?

Resolve is invite-only, and invites go out on a rolling basis. Layer3Labs readers who join the waitlist get early access. Every invited business gets early-access pricing.

How does Resolve work with a support team?

Resolve handles routine questions and passes the rest to the people you choose. Your team picks up each handoff with the whole conversation in front of them.

How does Resolve handle my data?

Your data is used only to run Resolve for your business. Resolve answers from the documents and systems you connect, and you can disconnect any of them.

Get Resolve before everyone else

Resolve is invite-only right now, but Layer3Labs readers get in early, at early-access pricing.

  • Free to request
  • Layer3Labs readers get early access
  • Early-access pricing