Resolve

AI Support Agent for Construction

Invite-only early access

Customers kept updated without a call from the job site

Resolve answers customer calls and texts about arrival times, payments, and schedule changes. Warranty and change-order issues come to you with photos and details.

  • Free to request
  • Layer3Labs readers get early access
  • Early-access pricing
Customer text · 7:02 AMResolve
What time is the crew coming today?
The framing crew arrives between 8:00 and 8:30 AM. Please leave the side gate open.
Also, the new window has a crack in it.
Sorry about that. Can you send a photo? I am logging it for the warranty crew.
Warranty ticket #208 · photo sent to project manager
Arrival time answered · warranty logged

What Resolve does for you

The work of support staff, done for contractors and construction companies every day

Customers get schedule and arrival updates without calling you.

Payment, permit, and inspection questions answered at any time.

Warranty callbacks logged with photos and sent to the right crew.

Change-order requests passed to you with the full details.

Customers who stay informed leave better reviews when the job ends.

How it works

Up and running in three steps

1

Connect your inbox and chat

Link your website chat, support email, and text line to Resolve.

2

Load your answers

Add your FAQs, policies, and order or booking system so Resolve answers from your own information.

3

Customers answered at any hour

Resolve handles routine questions and sends hard cases to your team with the full history.

Built for your industry

Resolve comes tuned for

All small businessesLegalHealthcareAccountingReal Estate

FAQ

Questions about Resolve

What does Resolve do?

Resolve answers customer questions by chat, email, and text at any hour, using your own policies and records. Anything Resolve cannot answer goes to your team with the full history.

How do invites to Resolve work?

Resolve is invite-only, and invites go out on a rolling basis. Layer3Labs readers who join the waitlist get early access. Every invited business gets early-access pricing.

How does Resolve work with a support team?

Resolve handles routine questions and passes the rest to the people you choose. Your team picks up each handoff with the whole conversation in front of them.

How does Resolve handle my data?

Your data is used only to run Resolve for your business. Resolve answers from the documents and systems you connect, and you can disconnect any of them.

Get Resolve before everyone else

Resolve is invite-only right now, but Layer3Labs readers get in early, at early-access pricing.

  • Free to request
  • Layer3Labs readers get early access
  • Early-access pricing