Resolve

AI Support Agent for Real Estate

Invite-only early access

Tenant and client questions answered at any hour

Resolve logs tenant repair requests, answers rent and lease questions, and gives buyers and sellers closing-timeline updates. Floods and lockouts go straight to you.

  • Free to request
  • Layer3Labs readers get early access
  • Early-access pricing
Tenant text · 2:10 AMResolve
Water is coming through the ceiling in my bathroom.
Turn off the valve under the sink if you can. I am calling the on-call plumber now.
Emergency flagged to property manager · plumber paged
A plumber is on the way. Your ticket number is #5531.
Emergency escalated · ticket #5531

What Resolve does for you

The work of support staff, done for real estate agents and property managers every day

Tenants report maintenance at any hour and get a ticket number right away.

Rent, lease, and move-out questions answered without a call to you.

Buyers and sellers get closing-timeline updates between your calls.

Emergencies like floods or lockouts flagged to you right away.

Fewer calls to your cell phone at night and on weekends.

How it works

Up and running in three steps

1

Connect your inbox and chat

Link your website chat, support email, and text line to Resolve.

2

Load your answers

Add your FAQs, policies, and order or booking system so Resolve answers from your own information.

3

Customers answered at any hour

Resolve handles routine questions and sends hard cases to your team with the full history.

Built for your industry

Resolve comes tuned for

All small businessesLegalHealthcareAccountingConstruction

FAQ

Questions about Resolve

What does Resolve do?

Resolve answers customer questions by chat, email, and text at any hour, using your own policies and records. Anything Resolve cannot answer goes to your team with the full history.

How do invites to Resolve work?

Resolve is invite-only, and invites go out on a rolling basis. Layer3Labs readers who join the waitlist get early access. Every invited business gets early-access pricing.

How does Resolve work with a support team?

Resolve handles routine questions and passes the rest to the people you choose. Your team picks up each handoff with the whole conversation in front of them.

How does Resolve handle my data?

Your data is used only to run Resolve for your business. Resolve answers from the documents and systems you connect, and you can disconnect any of them.

Get Resolve before everyone else

Resolve is invite-only right now, but Layer3Labs readers get in early, at early-access pricing.

  • Free to request
  • Layer3Labs readers get early access
  • Early-access pricing