Resolve

AI Support Agent for Legal

Invite-only early access

Client questions answered without pulling attorneys off billable work

Resolve answers clients who ask where their case stands, when the next hearing is, and what to bring. Anything that needs legal advice goes to the right attorney.

  • Free to request
  • Layer3Labs readers get early access
  • Early-access pricing
Client portal chat · Sunday 7:15 PMResolve
When is my next court date? I lost the paper.
Your hearing is Tue, Oct 14 at 9:00 AM in Courtroom 4B. Bring your pay stubs.
Should I accept the settlement they offered?
That question needs your attorney. I sent it over, and you get a reply Monday.
Routed to attorney with the full thread
Hearing date answered · advice question routed

What Resolve does for you

The work of support staff, done for law firms every day

Clients get case-status answers any hour, without waiting for a callback.

Hearing dates, document requests, and payment questions handled on the spot.

Questions that need legal advice sent to the attorney with the full message.

Paralegals spend less time returning routine calls.

Fewer frustrated clients calling to ask why nobody called back.

How it works

Up and running in three steps

1

Connect your inbox and chat

Link your website chat, support email, and text line to Resolve.

2

Load your answers

Add your FAQs, policies, and order or booking system so Resolve answers from your own information.

3

Customers answered at any hour

Resolve handles routine questions and sends hard cases to your team with the full history.

Built for your industry

Resolve comes tuned for

All small businessesHealthcareAccountingConstructionReal Estate

FAQ

Questions about Resolve

What does Resolve do?

Resolve answers customer questions by chat, email, and text at any hour, using your own policies and records. Anything Resolve cannot answer goes to your team with the full history.

How do invites to Resolve work?

Resolve is invite-only, and invites go out on a rolling basis. Layer3Labs readers who join the waitlist get early access. Every invited business gets early-access pricing.

How does Resolve work with a support team?

Resolve handles routine questions and passes the rest to the people you choose. Your team picks up each handoff with the whole conversation in front of them.

How does Resolve handle my data?

Your data is used only to run Resolve for your business. Resolve answers from the documents and systems you connect, and you can disconnect any of them.

Get Resolve before everyone else

Resolve is invite-only right now, but Layer3Labs readers get in early, at early-access pricing.

  • Free to request
  • Layer3Labs readers get early access
  • Early-access pricing